Contact Us

Here at Salon 99 Store, we aim to provide an outstanding level of service and always exceed your expectations. We hope you’ll find the answer here to any questions you may have. If not please feel free to contact us via your preferred option below.

Our Customer Care Team are available Monday – Friday: 9:30am – 4:30pm UK time.


    TELEPHONE: Web Sales Customer Service: 0131 258 1617 Monday to Friday: 9:00 – 16:30. Please note we are closed Sundays (call will be charged at the local BT standard rate, costs from other providers may vary).

    POST: Salon 99 Store 8B West Telferton Edinburgh EH7 6UL United Kingdom

    SOCIAL MEDIA: Please send us a message on our Facebook or Instagram page where we hope to respond to you within a few hours, however in times of high demand responses can take up to 24 hours.

    FEEDBACK: We are always looking for ways to improve and would love to hear your opinions on ways to make your experience with us even better. You can let us know what you think by emailing our Customer Relations Team on via the contact form or simply visit our Trustpilot page and write a review of a service or a product.

    If you have any questions we have a list of Frequently Asked Questions, Returns & Refunds page and Delivery page.

    Company Reg . SC505127

    VAT No. 216368801